Fun at Southwest Airlines - The Chief Happiness Officer Blog

Fun at Southwest Airlines - The Chief Happiness Officer Blog Ronald Culberson visited Southwest Airlines people department and came away with some really great stories including this one: a senior executive spent a day working at the ticket counter and with the ground crew to have a better understanding of their roles. While she was helping direct a plane to the gate using those long orange directional devices, one of the seasoned ground crew members told her to rotate her wrists in a circular manner. When she did this, the plane did a 360 degree turn! She began to scream thinking she had sent a confusing signal to the pilot. In reality, the ground crew had contacted the pilot and told them they had a greeny directing the plane and that they wanted to have some fun with her. The pilot enthusiastically agreed to play along. Very cool. That has to be one scary moment when something you do makes a fully loaded airline jet pirouet right in front of you. Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related